Not Connecting - AGGREGATOR_IN_ERROR (FI_TIMEOUT:ccscrape.101)

I am trying to add a new account from Launch Federal Credit Union and I keep getting this error: Not Connecting - AGGREGATOR_IN_ERROR (FI_TIMEOUT:ccscrape.101)

MacOS 10.13.5
Product: Quicken
Version: 5.6.2

Comments

  • Quicken HaroldQuicken Harold Moderator ✭✭✭✭
    edited June 2018
    Hello syclonefx, appreciate your question.

    It appears that there might be an issue with the financial institution when it comes to adding your account(s) to Quicken.

    I would try making a New Quicken file and try to add your accounts to see if the issue exists in a new environment.

    Please let us know the outcome.

    Respectfully,
    ~ Quicken Harold.
    Quicken Harold
    Community Moderator
  • tdparent82tdparent82 Member
    edited June 2018
    Problem when I initiate a new Quicken file and add the account:  transactions from bank only go back 3 months. 
  • tdparent82tdparent82 Member
    edited June 2018
    Tried another way:  Went to Credit Union site and asked to download checking transactions to Quicken.  Quicken asked if want to "add" account or "link" account.  I chose "link" account and tied it to the checking account that was giving me the error when syncing.  Transactions downloaded correctly and did not duplicate ones already in Quicken file.  Balance was correct as well.
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