bill reminder

I am having a problem with Quicken 2018 ver 11-20 Build 27.1.11.20 I have set the auto enter several times to auto enter and after a while it reverts back to a riminder.

Comments

  • UKRUKR SuperUser ✭✭✭✭✭
    edited September 2018

    1) Let's try some "Troubleshooting 101" to
    ensure the Quicken software is installed and updated properly.

    What is the exact
    release number for your version of Quicken?

    If clicking on Help / About Quicken does not show one of the following you are
    missing required software updates and, for older versions, possibly the
    required Intuit ID to Quicken ID conversion:

    Quicken US version:

    -
    2016 ... Release R 18.4 *, https://www.quicken.com/support/quicken-2016-windows-release-notes-updates-and-mondo-patch

    - 2017 ... Release R 17.4 *, https://www.quicken.com/support/quicken-2017-windows-release-notes-updates-and-mondo-patch

    - 2018 ... Release R 11.20 *, https://www.quicken.com/support/update-and-mondo-patch-2018-release-quicken-windows

    Quicken Canada
    version:

    -
    2016 ... Release R 7 *, https://www.quicken.com/support/quicken-2016-windows-release-notes-updates-and-mondo-patch

    - 2017 all users should have been updated to 2018 already

    - 2018 ... Release R 12.8 *, https://www.quicken.com/support/update-and-mondo-patch-2018-release-quicken-windows

    ( * minimum required
    release number, may be higher, subject to change without notice)

    Please do this even
    if you are on the latest release already:

    Locate the US or Canada Mondo Patch
    file applicable to your version of Quicken in the links above.

    Download it and save it to disk.

    Open the Downloads folder. Right-click the downloaded patch file. Click
    "Run as Administrator" to execute the installation program.

    This will replace any Quicken software modules with a known consistent release
    level and, hopefully, eliminate any software corruption or errors during
    installation as a cause of this issue.

    Reboot Windows when
    done with the above.

     

    2) Validate

    Validate your
    Quicken data file. It may have become damaged over time or if you ever had
    crashes, hang-ups or loops while running Quicken. Repeated crashes may
    eventually render a data file "broken beyond repair".

    Please run this
    procedure, skipping no steps:

    - Make a copy of
    your data file: Click File / File Operations / Copy.  Do not change any Copy Option settings. Save
    file under a new name in same folder as current Quicken data file.  (The Copy process appears to be performing a
    record-by-record copy of the data file and not just a simple binary image copy.
    This has been reported as recovering some otherwise not repairable
    files)

    If Quicken reports an error creating the Copy file, skip directly to the last
    step.

    - Open the copied file in Quicken.

    - Click File / File
    Operations / Validate and Repair. Click "Validate File" and
    "Rebuild investing lots", check to make sure the copied file is being
    validated. If you suspect that a damaged Quotes Price History causes your
    problems, also select "Delete investing price history".  Click OK. Let it run.

    - Fix any errors
    logged as not repaired by Quicken.

    - Click File / File
    Operations. Press and hold SHIFT+CTRL as you click Validate and Repair. The
    next popup should show "Supervalidate" somewhere in header or text.
    Click "Supervalidate File", check to make sure the copied file is
    being validated, click OK. Let it run. It might run for a while.

    - Again fix any errors logged as not repaired by Quicken.

    - Now close and
    restart Quicken using this new file and try your failing action again. If it
    works, keep using the new file and abandon the old one.

    - If that doesn't
    resolve the issue, you may have no recourse but to restore your Quicken data
    file from a Manual or Automatic Backup taken prior to the problem first
    occurring, if necessary going back to older backups until you find a file that
    does not exhibit these symptoms.

     https://www.quicken.com/support/how-backup-or-restore-your-quicken-data


  • Richard SturgeonRichard Sturgeon Member ✭✭
    edited September 2018
    Write a replyPatch Error: Unable to check for updates, the server file failed to load


    Product Version

    Windows










    158 people found this helpful










    Overview

    "Index and length must refer to a location within the string. Parameter name: length"

    This error occurs when trying to install a patch downloaded from the Quicken Support website (ex: a Mondo Patch update). 

    Patch Error Unable to check for updates the server file failed to load

    To resolve this issue





    You will need to create a new administrator user on your Windows system, and then install the patch with that new admin user:  I am unable to use the mondo patch or the manual one and have followed this error message and set up a new account.
  • UKRUKR SuperUser ✭✭✭✭✭
    edited September 2018

    Write a replyPatch Error: Unable to check for updates, the server file failed to load


    Product Version

    Windows










    158 people found this helpful










    Overview

    "Index and length must refer to a location within the string. Parameter name: length"

    This error occurs when trying to install a patch downloaded from the Quicken Support website (ex: a Mondo Patch update). 

    Patch Error Unable to check for updates the server file failed to load

    To resolve this issue





    You will need to create a new administrator user on your Windows system, and then install the patch with that new admin user:  I am unable to use the mondo patch or the manual one and have followed this error message and set up a new account.
    Does that mean your problem with reminders is now solved?
  • Richard SturgeonRichard Sturgeon Member ✭✭
    edited September 2018

    Write a replyPatch Error: Unable to check for updates, the server file failed to load


    Product Version

    Windows










    158 people found this helpful










    Overview

    "Index and length must refer to a location within the string. Parameter name: length"

    This error occurs when trying to install a patch downloaded from the Quicken Support website (ex: a Mondo Patch update). 

    Patch Error Unable to check for updates the server file failed to load

    To resolve this issue





    You will need to create a new administrator user on your Windows system, and then install the patch with that new admin user:  I am unable to use the mondo patch or the manual one and have followed this error message and set up a new account.
    No this is the error message that i get when trying to do then mondo update.
  • Quicken AlexQuicken Alex Moderator ✭✭✭
    edited September 2018

    Write a replyPatch Error: Unable to check for updates, the server file failed to load


    Product Version

    Windows










    158 people found this helpful










    Overview

    "Index and length must refer to a location within the string. Parameter name: length"

    This error occurs when trying to install a patch downloaded from the Quicken Support website (ex: a Mondo Patch update). 

    Patch Error Unable to check for updates the server file failed to load

    To resolve this issue





    You will need to create a new administrator user on your Windows system, and then install the patch with that new admin user:  I am unable to use the mondo patch or the manual one and have followed this error message and set up a new account.
    Hello Richard,

    Sorry you're having this difficulty. Please review this help article from our Support site: https://www.quicken.com/support/patch-error-unable-check-updates-server-file-failed-load.

    Thank you,
    Alex
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