Home Quicken on the Web Using Quicken on the Web

Problems with Account Sync to Web/Mobile - institutionLoginId must be specified..??

Andrew AngellAndrew Angell Member ✭✭
edited November 2018 in Using Quicken on the Web
When logged in to app.quicken.com, I view my accounts, and I see this:



So I followed the instructions that it gives me, and I removed and re-added the sync for my Ally account in Quicken Desktop.  Now, though, when I try to sync again, I get this:



I was going to attach SyncLog.txt here, but it looks like it includes some sensitive data, so I don't want to do that.

I did close and re-open Quicken Desktop, and then when I hit the Sync button again it says it syncs successfully.  However, when I refresh my Accounts page back on app.quicken.com, it still gives me the message that something is wrong with the Ally account.

Any information on how to resolve this problem would be greatly appreciated.  Thanks!

Comments

This discussion has been closed.