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Quicken 2018 Slow and Online Payment Errors

Dick RobinsonDick Robinson Member
edited November 2018 in
Nothing but issues with Quicken 2018. It's slow and constantly incurring online payment errors. I've been a Quicken user for 20 years and never had this many issues.

[removed - violation of community guidelines] 

Thank you very much!

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  • UKRUKR SuperUser ✭✭✭✭✭
    edited November 2018
    If you would like us to help with this issue ...

    1) Please provide more
    details about your Quicken data file.

    I'd like to know if
    you have account registers where a single account is approaching or exceeding
    16,000 transactions.

    And I'd also like to
    see the "File Information" window 
    (See below)

    Is any cloud backup
    software actively accessing your Quicken data file while Quicken is
    running?

    What is the complete file name of your Quicken data file  (e.g.
    C:\Users\username\Documents\Quicken\QDATA.QDF)?

    About file size and number of transactions:

    You can find out how
    many transactions you have in your data file by doing this:

    - Click Tools / Account List. This should tell you how many transactions you
    have in each of your accounts in an optional column, "# of
    Transactions".

    If this column is not shown in the Account List, click the Options button at
    the bottom of the Account List window, then click "Number of
    Transactions" to add the column.

    - Click Help in the
    Menu Bar. CTRL+click About Quicken and it'll give you a File Information box.
    Please capture an image snapshot of this File Information box and attach it
    here.

    The Windows Snipping Tool (available with Windows 7 and newer) can be used to
    capture a partial screen image and save it to a file of file type PNG, JPG, or
    GIF.

    To attach the image
    here, start composing your response. At the bottom of the text entry window
    you'll see a row of icons beginning with B I U S

    Click the camera
    icon (not the video camera icon). It will allow you to select and upload the
    captured image file from your computer. The captured image will be inserted at
    wherever the cursor is located in the text.


    2) Tell us more about your online payment problems. Which bank are you having problems with? Give us some details, please.


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