Budget Categories and Amounts Disappeared

For some reason my budgeted categories and amounts have disappeared recently, say like in the last couple of weeks since I last looked.  Quicken gives me the error message "This Quicken file contains no budgetable accounts or categories.  The Budget feature cannot be used at this time."  Have any of you had this happen?  Quicken Premier, 2019, V R15.18, Build 27.1.15.18

Comments

  • UKRUKR SuperUser
    edited December 2018
    Are you sure you're working with your current Quicken data file, the one with all the accounts and categories, and not an accidentally created empty data file?
    Does the Account Bar show all your accounts and balances? Or does it show $0.00?

    Try to restore your Quicken data file from a
    Manual or Automatic Backup taken prior to the problem first occurring, if
    necessary going back to older backups until you find a file that does not
    exhibit these symptoms.

    https://www.quicken.com/support/how-backup-or-restore-your-quicken-data
  • John DozierJohn Dozier Member
    edited December 2018
    Account Bar has all accounts and balances as it should.  I hesitate to restore an old file in that it will cause me to re-enter all my transactions from that file to the present.  I'm more inclined to wait until 2019 and then re-establish the budget.
  • UKRUKR SuperUser
    edited December 2018
    In that case ...

    1) Let's try some "Troubleshooting 101" to
    ensure the Quicken software is installed and updated properly.

    What is the exact
    release number for your version of Quicken?

    If clicking on Help / About Quicken does not show one of the following you are
    missing required software updates and, for older versions, possibly the
    required Intuit ID to Quicken ID conversion:

    Quicken US version:

    -
    2016 ... Release R 18.4 *, https://www.quicken.com/support/quicken-2016-windows-release-notes-updates-and-mondo-patch

    - 2017 ... Release R 17.4 *, https://www.quicken.com/support/quicken-2017-windows-release-notes-updates-and-mondo-patch

    -  2018 ... upgrades to 2019 when
    installing the R 14.23 patch released 10/8/2018 or any later patch

    - 2019 ... Release R 16.14 *, https://www.quicken.com/support/update-and-mondo-patch-20182019-release-quicken-windows-subscription-product

    Quicken Canada
    version:

    -
    2016 ... Release R 7 *, https://www.quicken.com/support/quicken-2016-windows-release-notes-updates-and-mondo-patch

    - 2017 ... all users should have been upgraded to 2018 already

    - 2018 ... upgrades to 2019 when installing the R 15.24 patch or any later
    patch

    - 2019 ... Release R 15.24 *, https://www.quicken.com/support/update-and-mondo-patch-20182019-release-quicken-windows-subscription-product

    ( * minimum required
    release number, may be higher, subject to change without notice)

    Please do this even
    if you are on the latest release already:

    Locate the US or Canada Mondo Patch
    file applicable to your version of Quicken in the links above.

    Download it and save it to disk.

    Open the Downloads folder. Right-click the downloaded patch file. Click
    "Run as Administrator" to execute the installation program.

    This will replace any Quicken software modules with a known consistent release
    level and, hopefully, eliminate any software corruption or errors during
    installation as a cause of this issue.

    Reboot Windows when
    done with the above and try Quicken again.

     

    2) Validate

    Validate your
    Quicken data file. It may have become damaged over time or if you ever had
    crashes, hang-ups or loops while running Quicken. Repeated crashes may
    eventually render a data file "broken beyond repair".

    Please run this
    procedure, skipping no steps:

    - Make a copy of
    your data file: Click File / File Operations / Copy.  Do not change any Copy Option settings. Save
    file under a new name in same folder as current Quicken data file.  (The Copy process appears to be performing a
    record-by-record copy of the data file and not just a simple binary image copy.
    This has been reported as recovering some otherwise not repairable
    files)

    If Quicken reports an error creating the Copy file, skip directly to the last
    step.

    - Open the copied file in Quicken.

    - Click File / File
    Operations / Validate and Repair. Click "Validate File" and
    "Rebuild investing lots", check to make sure the copied file is being
    validated. If you suspect that a damaged Quotes Price History causes your
    problems, also select "Delete investing price history".  Click OK. Let it run.

    - Fix any errors
    logged as not repaired by Quicken.

    - Click File / File
    Operations. Press and hold SHIFT+CTRL as you click Validate and Repair. The
    next popup should show "Supervalidate" somewhere in header or text.
    Click "Supervalidate File", check to make sure the copied file is
    being validated, click OK. Let it run. It might run for a while.

    - Again fix any errors logged as not repaired by Quicken.

    - Now close and
    restart Quicken using this new file and try your failing action again. If it
    works, keep using the new file and abandon the old one.

    - If that doesn't
    resolve the issue, you may have no recourse but to restore your Quicken data
    file from a Manual or Automatic Backup taken prior to the problem first
    occurring, if necessary going back to older backups until you find a file that
    does not exhibit these symptoms.

    https://www.quicken.com/support/how-backup-or-restore-your-quicken-data


  • John DozierJohn Dozier Member
    edited December 2018
    I have updated the version.  I was one version down.  I did the Validate earlier, but will do it again.
  • dnelsondnelson Member
    edited December 2018
    Same thing happened to me after changing Display Options in Edit Account Details in several brokerage accounts.  Validate did not correct the problem.  Had to restore back up file.  Quicken 2019 R15.18 Windows 7.  
  • UKRUKR SuperUser
    edited December 2018
    dnelson said:

    Same thing happened to me after changing Display Options in Edit Account Details in several brokerage accounts.  Validate did not correct the problem.  Had to restore back up file.  Quicken 2019 R15.18 Windows 7.  

    dnelson,
    please explain. Which Display Options did you change in Edit Account Details? Did you set "Hide ..." options to make the account disappear from your regular views?
  • dnelsondnelson Member
    edited December 2018
    dnelson said:

    Same thing happened to me after changing Display Options in Edit Account Details in several brokerage accounts.  Validate did not correct the problem.  Had to restore back up file.  Quicken 2019 R15.18 Windows 7.  

    Checked all the display options; so that the account would not show in reports.  Actually did for two accounts.
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