paycheck splits randomly don't appear in the account

I have not changed my paycheck set up which previously worked correctly every time. I just discovered that 5 times this year the amount my employer puts in my retirement doesn't show up in that account as a credit. The other 19 times this year it did show up exactly as it was supposed to. I did not modify either account nor did I change the set up. It's completely random and now my retirement account shows a negative cash balance when it should be positive.
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Are you using the Paycheck Wizard to record your paycheck? If so you can go to to the entry for each of the "bad" paychecks in the account where the net pay is deposited and see if the Employer match amount is correct there. If not, you should be able to correct it and the correct transfer should show up in the 401(k) account.
If this doesn't work, you may need to write down all the numbers in the paycheck then delete and re-enter it, making sure the entries are correct.
As always, back up your data file before making historical changes in case something goes wrong.
Yes I am using the paycheck wizard and on each check the amount does show under “employer match”’and it shows the account name it’s going into. It just doesn’t actually end up in the account. But again, very randomly.
If you also contributed, is the XIn for your contribution there?
I suppose you could make it a Deposit with the Category _401EmployerContrib
Premier on Windows 10
"If you have a match contribution in your "create paycheck", you would need to then create a transaction in your retirement (401k) account to reflect the match contribution".
Actually, that is not necessary.
The user can duplicate what the Quicken paycheck wizard does for employer match transactions using a manually created paycheck split transaction. It takes two split lines: a split line that transfers the amount of the employer match to the 401k account (that has the 401k account name in square brackets in the category field); and a second split line with an offsetting amount, categorized to _401EmployerContrib.
"I myself don't see an advantage to using a 'create paycheck' except that it is a fancy 'wizard' that might make it easier for a first time user to create a paycheck transaction".
For additional info on possible benefits of using the Quicken paycheck wizard for those with 401k accounts, see: https://getsatisfaction.com/quickenco...
[If the user wants to see what their Quicken paycheck wizard generated paycheck transaction looks like as a plain split transaction, they can hold down CTRL+SHIFT while clicking the icon to open the register paycheck transaction.]
[If the user wants to simplify the process of creating a plain split transaction for their paycheck (assuming they already have recorded a Quicken paycheck wizard paycheck), they can right-click a register paycheck transaction and choose "Add Reminder". If modifications are needed, they can then be made in Manage Bill & Income Reminders.]
Questions? Check out the Quicken Windows FAQ list