Unable to permanently delete certain categories
Chris Sowerby
Member ✭✭
Certain employment-related categories do not apply to me and never will, so I deleted them. Some time later, they will re-appear without any action on my part. This is particularly annoying because every time I run a related report, Quicken then asks if I want to include them. To avoid this, I have to re-save every affected report with those categories excluded. The only workaround is to hide those categories so they don't show up in the list, but I'd like to know why they can't just be removed once and for all.
It's been a while since I looked but I believe the categories are Employer Benefit, Profit Sharing , Holiday:Holiday, Sick Pay:Sick Pay, Vacation:Vacation. In fact each of the last 3 appears twice in the category list,
but they're not shown as subcategories of my income or my spouse's.
I've tried more than once but the result is always the same. Sure would be nice to get rid of these superfluous categories without having them come back again!
0
This discussion has been closed.
Comments
Validate
Validate your
Quicken data file. It may have become damaged over time or if you ever had
crashes, hang-ups or loops while running Quicken. Repeated crashes may
eventually render a data file "broken beyond repair".
Please run this
exact procedure, skipping no steps:
- Make a copy of
your data file: Click File / File Operations / Copy. Do not change any Copy Option settings. Save
file under a new name in same folder as current Quicken data file. (The Copy process appears to be performing a
record-by-record copy of the data file and not just a simple binary image copy.
This has been reported as recovering some otherwise not repairable
files)
If Quicken reports an error creating the Copy file and you are using Q 2019
repeat the Copy process, but press and hold SHIFT and CTRL as you click File /
File Operations / Copy. When prompted "Ignore errors that prevent file
copy?" click "Yes". Note:
This may cause some data loss.
- Open the copied file in Quicken.
- Click File / File
Operations / Validate and Repair. Click "Validate File" and
"Rebuild investing lots", check to make sure the copied file is being
validated. If you suspect that a damaged Quotes Price History causes your
problems, also select "Delete investing price history". Click OK. Let it run.
- Fix any errors
logged as not repaired by Quicken.
- Click File / File
Operations. Press and hold SHIFT+CTRL as you click Validate and Repair. The
next popup should show "Supervalidate" somewhere in header or text.
Click "Supervalidate File", check to make sure the copied file is
being validated, click OK. Let it run. It might run for a while.
- Again fix any errors logged as not repaired by Quicken.
- Now close and
restart Quicken using this new file and try your failing action again. If it
works, keep using the new file and abandon the old one.
- If that doesn't
resolve the issue, call Quicken Support on the phone and request help.
Quicken Support:
please use this link only:
https://www.quicken.com/support#contact-support and select Chat or Phone support. Phone
support is only available during posted business hours.
Premium Support (purchased separately or included as part of your
subscription to Quicken 2018 Premier or above) call the number that can be
found at the top of your My Account page at https://www.quicken.com/my-account (US) or https://www.quicken.com/canada/my-account (Canada) next to
"Quicken Premium Support"
when you log in with your Quicken ID.
found elsewhere on the Internet, even in some posts here in the Community,
may not be from Quicken or may not be up-to-date. Use those at your own
risk.
"Quicken support providers", the real Quicken Support is free
for all currently supported versions.