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I renewed my Quicken Deluxe today and I got confirmation, but when I open my Quicken it is telling

Gail TurnerGail Turner Member
edited January 2019 in
I renewed my Quicken Deluxe today and I got confirmation, but when I open my Quicken it is telling me that it has expires and only reason that I can thn thi

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  • NotACPANotACPA SuperUser ✭✭✭✭✭
    edited January 2019
    HOW did you renew?  And what Q Build/Release are you running?  Do HELP, About Quicken for this info.
    Q user since DOS version 5
    Now running Quicken Windows Subscription,  Home & Business
    Retired "Certified Information Systems Auditor" & Bank Audit VP
  • Quicken KathrynQuicken Kathryn Administrator admin
    edited January 2019
    Hi Gail,
    Sorry you're experiencing this--it could just be that your membership status needs to be refreshed in Quicken.  Try going to Help > Check Membership Status, then close and re-open Quicken; the bar at the top of the screen should then disappear.

    If you're still seeing expired messaging after this, go to Edit > Preferences in Quicken, then select "Quicken ID, Sync & Alerts" and click "Sign in as a different user".  After you sign out, sign back in with the same Quicken ID, and the expired messaging should no longer appear.

    If this doesn't work for you, please let us know and we can investigate and get this fixed for you--

    Hope this helps,
    Quicken Kathryn
    Quicken Kathryn
    Community Administrator
  • Unknown Member
    edited January 2019

    Hi Gail,
    Sorry you're experiencing this--it could just be that your membership status needs to be refreshed in Quicken.  Try going to Help > Check Membership Status, then close and re-open Quicken; the bar at the top of the screen should then disappear.

    If you're still seeing expired messaging after this, go to Edit > Preferences in Quicken, then select "Quicken ID, Sync & Alerts" and click "Sign in as a different user".  After you sign out, sign back in with the same Quicken ID, and the expired messaging should no longer appear.

    If this doesn't work for you, please let us know and we can investigate and get this fixed for you--

    Hope this helps,
    Quicken Kathryn

    Escribir un comentario, me gustaría poder reanudar mi trabajo con Quicken deluxe, mi email es [email protected]
  • Unknown Member
    edited January 2019

    Hi Gail,
    Sorry you're experiencing this--it could just be that your membership status needs to be refreshed in Quicken.  Try going to Help > Check Membership Status, then close and re-open Quicken; the bar at the top of the screen should then disappear.

    If you're still seeing expired messaging after this, go to Edit > Preferences in Quicken, then select "Quicken ID, Sync & Alerts" and click "Sign in as a different user".  After you sign out, sign back in with the same Quicken ID, and the expired messaging should no longer appear.

    If this doesn't work for you, please let us know and we can investigate and get this fixed for you--

    Hope this helps,
    Quicken Kathryn

    Escribir un comentario
  • Unknown Member
    edited January 2019

    Hi Gail,
    Sorry you're experiencing this--it could just be that your membership status needs to be refreshed in Quicken.  Try going to Help > Check Membership Status, then close and re-open Quicken; the bar at the top of the screen should then disappear.

    If you're still seeing expired messaging after this, go to Edit > Preferences in Quicken, then select "Quicken ID, Sync & Alerts" and click "Sign in as a different user".  After you sign out, sign back in with the same Quicken ID, and the expired messaging should no longer appear.

    If this doesn't work for you, please let us know and we can investigate and get this fixed for you--

    Hope this helps,
    Quicken Kathryn

    Me gustaria llegar a un buen fin, mi correo electrónico cele300 @ gmail,com con estas noticias positivas, Cecilio LEON 
  • Unknown Member
    edited January 2019
    Escribe una respuesta
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