quicken premier 2019 won't let me delete a transaction
I recently upgraded from Quicken 2007 for Mac to Premier for Mac 2019. When I downloaded transactions the first time, erroneous transactions were entered into a couple of my retirement accounts. These Add Shares transactions are grayed out. They have no cost basis associated with them and are for securities that I've not necessarily held in those accounts. I can delete them, but they return every time I download transactions into my account. If I enter a remove shares transaction, the number of shares in the add shares transactions increases so the overall number of shares in the account stays the same. This leads to incorrect totals of shares and values in these accounts. Is there a way to keep these transactions fro returning other than not downloading transactions into these accounts?
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(Canadian Q user since '92, STILL using QM2007)