all my data was wiped out three times
About five years ago, everything - two checking accounts, investments, credit card accounts - were wiped out. I opened Quicken, and they were just gone. Quicken had reset to about 18 months before. Took several days to reenter the data from paper bank statements, etc.
A few days ago, it happened again. All data wiped out to a point in early 2017. As I set about restoring it, I needed to create a ledger for a new checking account. I clicked new. Quicken asked if I wanted to start over again? I clicked yes, since I needed a new check ledger. This time, it erased everything pre-2017.
Both in 2019 and in about 2014, I went to the Quicken backups. My computer and Quicken saves them, but both times, the data wasn't there.
In the case of a few days ago, I would have saved the pre-2017 data if Quicken had asked me, "Are you sure. This will erase all data on all accounts." I would have clicked no.
Bottom line. I'll never trust Quicken again, and I'll never buy Quicken again.
A few days ago, it happened again. All data wiped out to a point in early 2017. As I set about restoring it, I needed to create a ledger for a new checking account. I clicked new. Quicken asked if I wanted to start over again? I clicked yes, since I needed a new check ledger. This time, it erased everything pre-2017.
Both in 2019 and in about 2014, I went to the Quicken backups. My computer and Quicken saves them, but both times, the data wasn't there.
In the case of a few days ago, I would have saved the pre-2017 data if Quicken had asked me, "Are you sure. This will erase all data on all accounts." I would have clicked no.
Bottom line. I'll never trust Quicken again, and I'll never buy Quicken again.
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Comments
Questions? Check out the Quicken Windows FAQ list
Just in case, consider reading this FAQ:
- Default location of Data File created/stored for Quicken for Mac
(If you find this reply helpful, please be sure to click "Like", so others will know, thanks.)- Where to find a Help Guide for Quicken for Mac?
- Quicken Mac FAQ list
- Quicken Windows FAQ list
- Help Guide and FAQs for Quicken Mobile
COMPLETE list of Product Ideas - Quicken for Mac to VOTE onObject to Quicken's business model, using up 25% of your screen? Add your vote here:
Quicken should eliminate the LARGE Ad space when a subscription expires
(Canadian Q user since '92, STILL using QM2007)
Register is my word for the check register-like file that Quicken creates to keep my check register data.
Searched the word library and Quicken. My old data is not still on my computer.
But thanks for your suggestion
(If you find this reply helpful, please be sure to click "Like", so others will know, thanks.)
- Where to find a Help Guide for Quicken for Mac?
- Quicken Mac FAQ list
- Quicken Windows FAQ list
- Help Guide and FAQs for Quicken Mobile
COMPLETE list of Product Ideas - Quicken for Mac to VOTE onObject to Quicken's business model, using up 25% of your screen? Add your vote here:
Quicken should eliminate the LARGE Ad space when a subscription expires
(Canadian Q user since '92, STILL using QM2007)
If the link above is
- Default location of Data File created/stored for Quicken for Mac
I can't read masses of info and decipher where to go.In a few words, how do i get to '~/Library/Application Support/Quicken 2015/Documents ' on my computer?
- 3/ You can reveal and open the Library folder by holding the Option key when you open the Go menu in the Finder, and Library will appear as an option. Once open, you can navigate the Library folder to the location(s) noted above.
- If you want to be able to permanently reveal the Library folder, in the Finder select "View > Show View Options" (or command J), then check the box that says "Show Library Folder". The Library will show in the Finder just like other folders.
This assumes you purchased Quicken from Quicken or a third party and NOT from the Apple store. Otherwise, the file location is:~/Library/Containers/com.intuit.Quicken.2015/Data/Library/Application Support/Quicken 2015/Documents
(If you find this reply helpful, please be sure to click "Like", so others will know, thanks.)
- Where to find a Help Guide for Quicken for Mac?
- Quicken Mac FAQ list
- Quicken Windows FAQ list
- Help Guide and FAQs for Quicken Mobile
COMPLETE list of Product Ideas - Quicken for Mac to VOTE onObject to Quicken's business model, using up 25% of your screen? Add your vote here:
Quicken should eliminate the LARGE Ad space when a subscription expires
(Canadian Q user since '92, STILL using QM2007)