Quicken does not open .QFX file automatically
Running on Windows 10. Just upgraded to latest release and now I'm having download problems. Quicken account registers were not updating from bank downloads so I decided to close and re-open the app. That's when I found a string of error windows (one for each failed download) that I had not previously noticed because they were not being displayed on top of the Quicken window as they should:
I opened the download files using File Import (not File -> Open Quicken File as the error dialog suggested, because that only applies to .QDx file formats) and the data did populate account registers correctly.
Three obvious inputs to Quicken:
- restore the auto-open functionality
- make the error window appear on top of the active Quicken window
- fix the error wording to provide the correct procedure
I'm going to try loading the Mondo patch in case it addresses these issues, but otherwise I guess I'm stuck until the update is reissued.
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I downloaded but haven't installed yet
I updated my Quicken today and now can no longer download bank transactions from CIBC into my Quicken Starter (for Windows) R16.16. Error message tells me to download from within Quicken. But no transactions show up!
One step update no longer starts automatically when I open Quicken since the January 23 2019 update. Now I have to manually click on One step update, which works fine. I checked the preferences and the Download Transactions When Quicken Starts is ticked. I checked the One Step Update settings the Download transactions and balances are checked for each institution, and Online services have checks for Sync to Quicken Cloud, Download quotes and investment information, Download currency exchange rates. Not a big deal, but it's so much easier when I open Quicken and the first thing I'm prompted for is my One Step Update password. Hopefully the next update will fix this minor annoyance. Quicken Home and Business; Year 2019; Version R16.16; Build 27.1.16.16.; Edition Canada.
Correction - One Step Update has not worked fine since the update. During the update it temporarily freezes on a "One Step Update is Not Responding" message, then after a few seconds resumes normally. This is true for a complete One Step Update as well as for the Quotes only update which launched using the Update button on the Investing screen. I performed a File Validation and everything is OK. I retried each type of update after the file validation and the freeze still happens. I have sent a report to Quicken from the Quicken software feedback tool.
Note: This conversation was created from a reply on: One step update not launching automatically after Jan 23 2019 update.
Q. 2018; R4.4; Build: 27.1.4.4 Canada. For bank accounts (bns & bmo), when downloading account info, I used to get the option to open or save the file. Now I get only the save option. This works, but prefer the 1 step. This option still works for credit cards.
@Paul: A couple issues in play here...
Firstly, how can it be that you are on Q2018 R4.4? Quicken 2018 should have automatically patched and upgraded to Q2019 R15.24 or R16.1. You are running a very outdated version of Quicken and, since you are actively downloading transactions, you must have an active subscription. So, the first thing you should do is to run the Mondo patch that is available here --> https://www.quicken.com/support/update-and-mondo-patch-20182019-release-quicken-windows-subscription-product
Secondly, it sounds like you are using the Web Connect method of download transactions. It sounds like either a bank issue or a browser issue, but not a Quicken or Windows issue. It is Windows that should be recognizing the QFX file extension and, therefore, automatically routing that information to Quicken. Are you certain that you are downloading a QFX file in all cases and it only opens automatically in some selective cases?
Have you considered using Express Web Connect and One Step Update. EWC (and OSU) are supported by your banks.
Note: This conversation was created from a reply on: Download request offers only the save option for some bank accounts..
Quicken has asked me to test this for them. I don't normally use Web Connect (I use Express Web Connect instead), but I can run a WC test.
I bank with RBC and BMO. It would be helpful to understand whether any of you have observed this problem with either or both of RBC and BMO.
For example, Windows 8.1:
One Step Update runs all of your Express Web Connect connections, all of your Direct Connect connections (we don't have Direct Connect in Canada, but if we did, OSU would run it), updates your security prices, and updates f/x rates. Instead of running OSU, you could update your EWC connections individually (by Bank ID) by clicking on the Lightening bolt Update Now from the Gear Icon Menu in the upper right corner of the register, but using that method won't update security prices or f/x rates. Hence the term One Step Update... it updates everything... except Web Connect downloads.
The process you describe for your BMO US Dollar MC is the Web Connect process. If, again, you look at this account in your Account List, you will see it listed as being set up for Web Connect.
The problem that is being described here is that for some people, when they click on Open, it either presents and error message or just doesn't open. It is working fine for you and it is working fine for me, but some people are experiencing a problem after running the R16.16 update.