Credit Card Account balance increases when a payment is made from a checking account

R WrightR Wright Member
edited January 28 in


  • Quicken HaroldQuicken Harold Moderator ✭✭✭✭
    edited January 26
    Hello R Wright. Appreciate your question.

    Which version of Quicken are you using:

    Please let us know so that we can best assist you with your issue.

    ~ Quicken Harold.
    Quicken Harold
    Community Moderator
  • UKRUKR SuperUser ✭✭✭✭✭
    edited January 26
    Is your credit card account register properly sorted by Date?
    Is the Running Balance of your account register
    - red (negative, meaning you owe money)
    - black (positive, meaning the bank owes you a refund)?

    you please capture one or more images of the credit card register view
    showing the issue, sensitive information blacked out as necessary to protect
    your privacy but annotated to describe the situation, and attach the image(s)

    The Windows Snipping Tool (available with Windows 7 and up) can be used to
    capture a partial screen image and save it to a file.  Microsoft Paint can be used to annotate the

    To take a screenshot in Mac please see

    Please create image files of type PNG, JPG or GIF only.

    To attach the image here, start composing your reply. At the bottom of the text
    entry window on the webpage you'll see a row of icons beginning with B I U

    Click the camera icon (not the video camera icon). It will allow you to select
    and upload the captured image file from your computer. The captured image will
    be inserted at wherever the cursor is located in the text.
  • ps56kps56k SuperUser ✭✭✭✭✭
    edited January 26
    weird -
    I use our Chase checking acct to pay our Chase card AND our Capital One card.
    The checking account shows the entry as an "payment" expense,
    and the CC accounts show the incoming money as a "payment" -
    with the "charges" showing up in the CHARGE column.

    ALSO - it shows as a "transfer" with Quicken accts --> [Chase MC] or [CapOne Visa]

    Lastly - I think the key is HOW the CC account is setup -
    the CC accounts should show.....
    .. Edit Account  --> Account Details -> Type -> CREDIT
    Quicken 2019 Deluxe - Subscription - Windows 10
  • UKRUKR SuperUser ✭✭✭✭✭
    edited January 26
    Please hold off on further speculations until the OP, R Wright, answers our questions.
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