Cannot Delete Account
I somehow accidentally and without being aware of it a new "Cash" account, which is an exact duplicate of my checking account. I want to delete it, but I cannot. I follow the directions for deleting an account (select the account in sidebar, under menu Accounts choose delete), but the Delete option is gray, and I cannot do it. How do I get rid of the thing? And how do you suppose I created this by accident in the first place?
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Thanks.
I'm not sure why the Delete Account menu item would be grayed out. If you open the account settings, is there an At Your Financial Institution section at the top? If so, you could try the Troubleshooting button, then Deactivate Downloads.
You could also try to see if you can rename the account. Or change the account type in the account settings and see if that has any affect.
If worse comes to worse, you could always just hide the account (menu Accounts > Hide and Show Accounts). It would still take up some space in your file, but would be gone for all practical purposes.
If you only have one cash-type account, then it will kind of appear that you have duplicates when the Cash group is expanded.
Here's what it would look like collapsed:
Here's what it would look like expanded with one checking/cash account:
And here's what it would look like with two checking accounts:
Many thanks for your help!
That will eliminate the amount next to the Cash Sub-Group. Makes it look a lot cleaner and not nearly as confusing.
Then be sure to deactivate your account links so that next time you import data, you can link to the correct account.
(If you find this reply helpful, please be sure to click "Like", so others will know, thanks.)
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Or perhaps we're not understanding what you're trying to describe. If you can take a screen shot of this part of your left sidebar (obscuring or omitting your account balances if you wish), that might be clarify what you're saying your issue is.