PNC Web Connect

Anybody else having trouble with PNC Web Connect?
I have Reset and also deactivated/reactivated... Nothing. No data download since Dec. 20.
I have Reset and also deactivated/reactivated... Nothing. No data download since Dec. 20.
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Which version?
Which OS?
Which type of account?
Do this, cause I know this works, as I just did it.
- First try doing One Step Update to show yourself, it doesn't work.
- Next log into PNC Bank Website and update your Secret Questions Answers and provide your current Password and Save the Updated Answers.
- Now, create a Brand New Quicken Data File and only add PNC Bank - Web Connect to that file.
- After you downloaded the information, go back to the original Data File.
- Open PNC Bank Register.
- At the Top Actions Gear, left-click the Gear, and click Update Now. Enter information requested, saving the Password and provide the Answer to your Secret Question.
- It should update just fine.
- Now, you can use File Explorer, to delete the New Quicken Data File, as it isn't needed.
That gets the Normal Quicken Data File back working without Deactivating and setting up now again.Vote: https://community.quicken.com/discussion/comment/20022841#Comment_20022841
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If it works for you, click Like, showing the procedure works.
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I would see if you could switch from PNC Bank - Web Connect to PNC Bank-Direct Connect for your Accounts. However, you need to call PNC Bank and see if the Accounts, you have will work. I know that Virtual Wallet, do not.
It is up to you.
1-888-PNC-BANK (1-888-762-2265)
- Through PNC Voice Banking, automated account information is available 24/7, 365 days a year.
- 24-hour Automated Account Information is available 24/7, 365 days a year.
- View the Consumer Voice Banking menu map to get access faster to the information you need.
- PNC Customer Care Consultants are available 7:00 a.m. to 10:00 p.m.,
- Calling from outside the United States? General Customer
Virtual Wallet 1-800-352-2255ET, Monday through Friday and 8:00 a.m. to 5:00 p.m., ET, Saturday and
Sunday to help you with your existing PNC accounts or to open new
accounts.
Service can be reached by calling International Collect, 412-803-7711,
to help you with your existing PNC accounts. Available 7:00 a.m. to
10:00 p.m., ET, Monday through Friday and 8:00 a.m. to 5:00 p.m., ET,
Saturday and Sunday.
- 24-hour Automated Account Information is available 24/7, 365 days a year.
- PNC Customer Care Consultants are available 7:00 a.m. to 10:00 p.m.,
Personal Credit Card 1-800-558-8472ET, Monday through Friday and 8:00 a.m. to 5:00 p.m., ET, Saturday and
Sunday to help you with your existing PNC accounts or to open new
accounts.
Service can be reached by calling International Collect, 412-803-7787,
to help you with your existing PNC accounts. Available 24/7.
Vote: https://community.quicken.com/discussion/comment/20022841#Comment_20022841
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I used to have Direct Connect but switched to web connect as I was constantly having issues with the virtual wallet accounts.
Can you have more than one Logins at PNC Bank? One at Express Web Connect and one for Direct Connect?
Myself, a PNC Bank Customer, only have one Account at PNC Bank.
Vote: https://community.quicken.com/discussion/comment/20022841#Comment_20022841
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Then, you could use Direct Connect for your Checking and Savings Accounts and use Express Web Connect for the Virtual Accounts?
Vote: https://community.quicken.com/discussion/comment/20022841#Comment_20022841
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https://getsatisfaction.com/quickencommunity/topics/unable-to-reconnect-to-psecu-after-they-changed-...
So early in the year. Have you tried going to File > File Operations > Copy and see if your can make a copy of the Quicken Data File without any errors, straight through?
If you can, see if my procedure works in the Copied File? If it does work, then delete the original Quicken Data File and rename the copy to a name you want to use.
If it does not, then preserve your current data file for reference only and Taxes.
Create a New Quicken Data File, for all of your working Bank Accounts and use the New Quicken Data File, instead of the old one.
Vote: https://community.quicken.com/discussion/comment/20022841#Comment_20022841
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I am so tired of these fragile connections and all the work arounds to get it to work. Is it PNC, or is it Quicken. Other financial institutions are rock solid with no issues. I have been a die hard user for many many years. I need a solution or a different software program. I really appreciate all the suggestions. I cannot afford hours every time this happens.
With the Subscription-based Quicken Program most of the behind the view of Quicken Customers are geared to have the Subscription-based Quicken working good.
And on the other hand, you proved by creating a Brand New Quicken Data File, that you were able to download into Quicken from PNC Bank and yet, your existing Data File, Quicken does not download into it from PNC Bank.
Upgrading to the latest version, is no guarantee Quicken will be able to download into that Data File.
Today, is the last day to Save 40 % on Quicken from Quicken.
You have 30 days to return it. According to the promotion that shows up, it reads Save 40% on a 1 year or 2 year version of Quicken. But upon clicking to save, it only shows 30% on a 2 year Membership.
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Hello
I read your problem and i think that is a Quicken configuration problem, we are
very sorry for the inconvenience. On behalf of our team i can suggest, you can
contact our Quicken customer service for the instant help at +1 (845) xxx-xxxx our technician will assist you further.
Thank You
Is this really quicken that is trying to help? Any experience with this?
I called and someone answered. I did not give them any information as I was not in front of my computer, but it felt a bit scammy..... Thoughts?
Thanks.
Sorry, I thought that I posted this to you: https://getsatisfaction.com/quickencommunity/topics/add-your-quicken-information-to-your-posts-plus-...
Vote: https://community.quicken.com/discussion/comment/20022841#Comment_20022841
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Web Connect is manually logging into PNC Bank and downloading a Web Connect File.
Express Web Connect is telling Quicken your Login and Password for Quicken and have Quicken get the transactions and uploading them to you, while you are downloading from Quicken, because it goes through the Bank.
There is a 16 Character Password Limit for Quicken Passwords in Quicken:
https://www.quicken.com/support/error-when-updating-accounts-cc-503
"Please note, Quicken has a 16 character limit for bank passwords. If
your bank password is longer than 16 characters, it will need to be
shortened."
Vote: https://community.quicken.com/discussion/comment/20022841#Comment_20022841
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I also recall you referring to virtual wallet. If so, that is not compatible with Quicken and will never download.
You are welcome. Don't forget to click Like.
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