Thanks for the suggestions. I did try setting up Direct Connect; however it resulted in two new credit card accounts being generated and downloaded in Quicken (one for each of my two credit card accounts). So I restored my backup file in order to get back to where I was. I was hoping to have a fix for this problem without generating two new accounts that duplicate my previous Chase credit card accounts.
For the last few days I've used both methods. Neither one works. Just moments ago I tried the Direct Connect received an error: cc-501.
maybe everyone on this chat is a techie but I am not - I am experiencing the same issue but have no idea how to manually change the FITID to a unique number. Any suggestions for a non-techie?