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Cant set up download to invesco accounts after website login changes

Unknown Member
edited January 2019 in
no options for Invesco when trying to set up downloads 

Comments

  • UKRUKR SuperUser ✭✭✭✭✭
    edited December 2018

    Have you tried this
    yet (if your bank recently changed their website or password requirements)?

    How to refresh financial institution information
    (Branding)

    Please read and
    follow instructions here:

    https://www.quicken.com/support/server-issue-troubleshooting

    If that doesn't
    resolve the issue:

    • It is the bank's contractual
      obligation to notify their Account Manager at Intuit Inc. of any changes
      to their websites and download functions in a timely manner before
      the change is implemented.
    • The bank also needs to notify
      their customers of this change and any actions that might be required by
      the customer to regain access.
    • Complain to your bank's upper
      level management.
    • Also contact Quicken Support
      via Chat or Phone at https://www.quicken.com/support#contact-support  and report this Online Banking issue, so
      that Intuit Inc. can be notified of the issue.  Ultimately, however, the bank must work
      together with Intuit on solving this update issue.

    Please let us know
    if you were able to get this issue resolved (or not).


  • Unknown Member
    edited January 2019
    cant do it because its not listed because it wont complete the setup process, can log into website but quicken is giving me errors when trying to set up download
  • NotACPANotACPA SuperUser ✭✭✭✭✭
    edited December 2018
    mgb said:

    cant do it because its not listed because it wont complete the setup process, can log into website but quicken is giving me errors when trying to set up download

    And those errors are???

    Also, what Q product are you running?  What product year?  What country?  What Build/Release of Q?
    Q user since DOS version 5
    Now running Quicken Windows Subscription,  Home & Business
    Retired "Certified Information Systems Auditor" & Bank Audit VP
  • Unknown Member
    edited December 2018
    mgb said:

    cant do it because its not listed because it wont complete the setup process, can log into website but quicken is giving me errors when trying to set up download

    Quicken Deluxe 2019
    Version R16.14
    Build 27.1.16.14

    USA
  • Unknown Member
    edited December 2018
    mgb said:

    cant do it because its not listed because it wont complete the setup process, can log into website but quicken is giving me errors when trying to set up download

    Windows 10
  • Unknown Member
    edited January 2019
    mgb said:

    cant do it because its not listed because it wont complete the setup process, can log into website but quicken is giving me errors when trying to set up download

    I am having the same issue with Quicken 2017. 2 weeks ago Quicken could access the account (a retirement account) and now it cannot. Interestingly, I a have another account with Invesco as an individual investor and it downloads into Quicken like before. I called Invesco and the support person had no idea what I was talking about.
  • Unknown Member
    edited January 2019
    I spoke with Invesco and they have added a step to their login process. They advised me to contact Quicken. I did but they cold not help me nor would they reach out to Invesco. I called Invesco back and they said they would not reach out to Quicken. After a few minutes on hold, Invesco said that their downloads would no longer be compatible with Quicken.

  • Has either Quicken or Invesco attempted to solve this problem? Is there a personal finance software program that still works with Invesco?
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