It is the bank's contractual obligation to notify their Account Manager at Intuit Inc. of any changes to their websites and download functions in a timely manner before the change is implemented.
The bank also needs to notify their customers of this change and any actions that might be required by the customer to regain access.
Complain to your bank's upper level management.
Also contact Quicken Support via Chat or Phone at https://www.quicken.com/support#contact-support and report this Online Banking issue, so that Intuit Inc. can be notified of the issue. Ultimately, however, the bank must work together with Intuit on solving this update issue.
Please let us know if you were able to get this issue resolved (or not).
cant do it because its not listed because it wont complete the setup process, can log into website but quicken is giving me errors when trying to set up download
cant do it because its not listed because it wont complete the setup process, can log into website but quicken is giving me errors when trying to set up download
And those errors are???
Also, what Q product are you running? What product year? What country? What Build/Release of Q?
Q user since DOS version 5 Now running Quicken Windows Subscription, Home & Business
Retired "Certified Information Systems Auditor" & Bank Audit VP
cant do it because its not listed because it wont complete the setup process, can log into website but quicken is giving me errors when trying to set up download
Quicken Deluxe 2019 Version R16.14 Build 27.1.16.14
cant do it because its not listed because it wont complete the setup process, can log into website but quicken is giving me errors when trying to set up download
cant do it because its not listed because it wont complete the setup process, can log into website but quicken is giving me errors when trying to set up download
I am having the same issue with Quicken 2017. 2 weeks ago Quicken could access the account (a retirement account) and now it cannot. Interestingly, I a have another account with Invesco as an individual investor and it downloads into Quicken like before. I called Invesco and the support person had no idea what I was talking about.
I spoke with Invesco and they have added a step to their login process. They advised me to contact Quicken. I did but they cold not help me nor would they reach out to Invesco. I called Invesco back and they said they would not reach out to Quicken. After a few minutes on hold, Invesco said that their downloads would no longer be compatible with Quicken.
Comments
Have you tried this
yet (if your bank recently changed their website or password requirements)?
How to refresh financial institution information
(Branding)
Please read and
follow instructions here:
https://www.quicken.com/support/server-issue-troubleshooting
If that doesn't
resolve the issue:
obligation to notify their Account Manager at Intuit Inc. of any changes
to their websites and download functions in a timely manner before
the change is implemented.
their customers of this change and any actions that might be required by
the customer to regain access.
level management.
via Chat or Phone at https://www.quicken.com/support#contact-support and report this Online Banking issue, so
that Intuit Inc. can be notified of the issue. Ultimately, however, the bank must work
together with Intuit on solving this update issue.
Please let us know
if you were able to get this issue resolved (or not).
Also, what Q product are you running? What product year? What country? What Build/Release of Q?
Now running Quicken Windows Subscription, Home & Business
Retired "Certified Information Systems Auditor" & Bank Audit VP
Version R16.14
Build 27.1.16.14
USA