I bought Quicken 2019 from my l Sams Club, I have tried to install it and I keep getting an error c

I purchased Quicken 2019 from my local Sams Club, I have tried to install it and I keep getting an error code #1602. Can someone please help me?


  • QPWQPW Member
    edited October 2018
    According to a Microsoft web page this is the error:
    ERROR_INSTALL_USEREXIT1602The user cancels installation.

    Suggestions of this problem I found:
    1. Restart computer, and try again.
    2. Antivirus software is canceling install, configure antivirus software not to block, or turn off during install.
  • HAD Quicken 2016 and purchased Windows & Mac Deluxe Quicken 2019.  Tried to install, but when installing - Old Version (2016) was to be UNINSATALLED.  However, the UNINSTALL would not completely uninstall - and when trying to Install - it keeps telling me to Manually Uninstall the old version - but the OLD VERSION IS NOT THERE TO UNINSTALL!  Is this a Rip OFF or what?   I've been using Quicken for NUMEROUS YEARS - and have NEVER had this kind of problem with any type of an installation!
  • SherlockSherlock SuperUser
    If you haven't already, you may want to review: https://www.quicken.com/support/using-qcleanui-uninstall-quicken
    Quicken user since 1997 
    Premier on Windows 7 
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