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Quicken 2017 is no longer downloading Chase credit card transactions?

Quicken 2017 will no longer download Chase credit card transactions.  Neither Direct Connect nor Web Connect works.  Viewing the QFX file shows that there are transactions being downloaded.  Quicken will not let me import a CSV file.  Troubleshooting or work around?

Thanks.

Best Answers

  • Accepted Answer
    Thanks for the quick response.  Unfortunately, the Direct Connect always tries to force the transactions into a new account instead of the existing account.  I will contact Chase to see if they are getting similar reports.  Thanks again.

Answers

  • SherlockSherlock SuperUser ✭✭✭✭✭
    Chase appears to be generating bad QFX files at this time. The issue is not impacting the Direct Connect connection method.  It is impacting the Web Connect and Express Web Connect conection methods.   If you haven’t already, you may want to review: https://www.quicken.com/support/how-quicken-connects-your-bank
    Quicken user since 1997
    Premier on Windows 10
  • glennt22glennt22 Member
    Accepted Answer
    Thanks for the quick response.  Unfortunately, the Direct Connect always tries to force the transactions into a new account instead of the existing account.  I will contact Chase to see if they are getting similar reports.  Thanks again.
  • Again, thanks for the quick response, this has corrected the issue.
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