Latest Patch (18.4) Did Not Resolve Transaction Deletion By One Step Update
Since the discussion related to this issue (Not resolved: RESOLVED 12/19/18: Previously cleared transactions appearing as "new" in Quicken for Windows) was closed I am opening this discussion. Ever since the 2019 version of Quicken for Windows was released, doing a One Step Update resulted in numerous transactions being deleted from my accounts resulting in many "NEW" downloaded transactions. When asked I provided problem reports with data to Quicken Sarah for analysis and test. With the latest patch (18.4) I tried the One Step Update. This resulted in the same problems occurring. This issue has been going on a long time. I would really appreciate a resolution to it. Thank you.
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markus1957, I had been working with Quicken Sarah on this issue. She closed a previous post when patch 18.14 was released. She said to open a new post should the patch not resolve the issue.
ps56k, I do not use Quicken Cloud, the App, or SYNC. Everything is local to my computer.
Since my last post I was never able to get resolution with the One Step Update causing cleared transactions to become uncleared or even deleted from my registers. I was able to work around this issue by updating the accounts individually instead of One Step Update.
With the most recent patch (R18.16) I was hoping this issue may have been addressed. It was not so I will have to continue with my work-around. Too bad.
I've been a dedicated Quicken customer for years. It's not worth the pain of changing to a new product, but I'm no longer a fan.