Amex Canada. Impossible to set up transactions
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Paul Dionne
Member ✭✭
How do you manage to sync AMEX transactions on Quicken Canada.?
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Best Answer
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Hello @Paul Dionne
Thank you for providing the screenshots of the error message being received, although I apologize for the delay in receiving a follow-up response.
The error message above from American Express is confirming that download of International American Express Cards is not supported.
Unfortunately if downloads are not supported by a Financial Institution, we are unable to add the account for automatic downloads and recommend manually entering the transactions to track the account in Quicken.
I hope this information is helpful and please let the Community know if we may be of any further assistance.
Thank you again,
Sarah5
Answers
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Hello Paul,
Sorry, to hear that you are unable to sync your American Express account to Quicken.
What happens when you try to connect? Do you get an error message?
Have you ever been able to connect Amex?
Let us know!~~~***~~~0 -
@Paul Dionne are you using QMac or QWin? You also have the same issue posted under QWIn here:
https://community.quicken.com/discussion/7853728/amex-quicken-mac-canada#latest
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(Canadian user since '92, STILL using QM2007)
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Using QMac. Canada Subscription
If i try to set up with Quicken connect:
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If I try to set up with Direct connect:
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I nerver manage to Sync Amex
Thanks for uour help.0 -
Hello @Paul Dionne
Thank you for providing the screenshots of the error message being received, although I apologize for the delay in receiving a follow-up response.
The error message above from American Express is confirming that download of International American Express Cards is not supported.
Unfortunately if downloads are not supported by a Financial Institution, we are unable to add the account for automatic downloads and recommend manually entering the transactions to track the account in Quicken.
I hope this information is helpful and please let the Community know if we may be of any further assistance.
Thank you again,
Sarah5
This discussion has been closed.