Latest Mac release downloading as "Uncatagorized" transactions it used to categorize properly

  1. Latest Mac release downloading bank transactions as "Uncatagorized" that it used to categorize properly.
  2. When I click on Category, it shows a choice of "Uncatagorized" AND the correct category it previously used!

Best Answer

Answers

  • Quicken_Tyka
    Quicken_Tyka Alumni ✭✭✭✭
    Hello Robert,

    Sorry, you're experiencing this trouble after an update.

    I would start by restoring a back up prior to the update.

    https://www.quicken.com/support/how-backup-or-restore-your-quicken-data

    There should be a back up that was saved automatically prior to the update.

    I have included an image below, for full steps please see the link above.



    Let us know if the issue persists in the restored file.

    -Quicken Tyka
    ~~~***~~~
  • Robert Anderson
    Robert Anderson Member ✭✭
    Backup folder has only three .qdfm files, latest is January. If I restore that I’ll have lost 100’s of credit card and bank entries since then.
    How would a problem in the data file cause only a mis- or un-categorization on downloads, while everything else seems to be working fine?

    Incidentally, I’m using Quicken Premier 2019 for Mac Version 5.11.0 and running on macOS 10.14.5

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