Heartland Bank download returns erroneous balance
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bikingbob4914
Member ✭✭
When downloading Heartland Bank transactions it displays the available balance which includes pending trans actions. It should show the ledger balance in order to be able to reconcile properly.
0
Best Answer
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Hello bikingbob4914:
Thank you for bringing your concern to the community, although I apologize that you have not yet received a response.
First, which version/release of Quicken are you using?
If you have not already done so, please review https://www.quicken.com/support/account-registers-quicken-mac & https://www.quicken.com/support/reconciling-accounts-quicken-mac to learn about the 3 different balances shown in your Quicken registers, as well as how Quicken uses these balances to perform a Reconcile.
Let us know if you need any further assistance. Hope this helps!
-Quicken Natalie
4
Answers
-
Hello bikingbob4914:
Thank you for bringing your concern to the community, although I apologize that you have not yet received a response.
First, which version/release of Quicken are you using?
If you have not already done so, please review https://www.quicken.com/support/account-registers-quicken-mac & https://www.quicken.com/support/reconciling-accounts-quicken-mac to learn about the 3 different balances shown in your Quicken registers, as well as how Quicken uses these balances to perform a Reconcile.
Let us know if you need any further assistance. Hope this helps!
-Quicken Natalie
4
This discussion has been closed.