Edward Jones interest deposits disappearing
Peter Goergen
Member ✭✭✭
Using the latest Quicken Premier version on Windows 10, I use OSU to download Edward Jones and other FI transactions. Monthly interest deposits post with no problem initially, but after a few days, the interest amount disappears from the register. The rest of the transaction (date, payee, category, memo, etc.) remains, leaving me with a transaction that has a blank deposit amount. When I try to manually add the deposit amount, nothing happens, it stays blank. The only way to post the correct full transaction is to manually enter a new one.
This only happens with my Edward Jones transactions.
Thoughts?
This only happens with my Edward Jones transactions.
Thoughts?
0
Comments
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If you haven't rebooted Windows since you installed the latest software update, please do so now and then try Quicken again.
Still not working?
Please perform the steps in this document:
Troubleshooting 101 - Fixing Software Installation and Data File Problems0 -
No luck. Same behavior is occurring.0
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After some experimenting, it looks like this disappearance occurs only after I sync to the Quicken Cloud.0
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If you're not using Quicken Mobile or Quicken on the Web, disable the Quicken Cloud sync.Quicken Subscription HBRP - Windows 100
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