how do I load data file from previous computer.

I keep getting error unknown, try later msgs.

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Answers

  • GeoffG
    GeoffG SuperUser ✭✭✭✭✭
    Much depends on the version you are using and how you are attempting to "load" the data.
    user since '92 | Quicken Windows Premier - Subscription | Windows 11 Pro version 21H2
  • jona1790
    jona1790 Member
    I'm running Quicken Prem. 2015. Before closing Quicken I backedup the current file. Quicken Prem 15 was loaded onto new computer. When I attempted to
    load backup file all I got was unk error, try later.
  • GeoffG
    GeoffG SuperUser ✭✭✭✭✭
    OK, you don't want to open a Quicken backup. You need to restore. File>Backup and Restore>Restore from backup file.
    This should get you up and running, then save the restored file to the "new" Documents/Quicken folder.
    user since '92 | Quicken Windows Premier - Subscription | Windows 11 Pro version 21H2
  • jona1790
    jona1790 Member
    installed 2015 prem. on new computer. Can't get past first page where pw etc asked for
    when enter ID and PW Im told Unk error, try again later. File menu does not have back up and restore.
  • Greg_the_Geek
    Greg_the_Geek SuperUser, Windows Beta ✭✭✭✭✭
    Did you download/install the latest Quicken 2015 Mondo patch from the link that @splasher posted?
    Quicken Subscription HBRP - Windows 10
  • jona1790
    jona1790 Member
    did not see it
  • Greg_the_Geek
    Greg_the_Geek SuperUser, Windows Beta ✭✭✭✭✭
    Quicken Subscription HBRP - Windows 10
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