BMO Bank of Montreal error OL-221-A - QWin (updated title)
Sue Hoople Lucas
Member ✭✭
I have tried to do this several times and always get the same error -- only been happening today and doesn't happen on any other financial institutions.
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I compared the recent failing BMO QFX file against my last known BMO QFX file that worked on October 16. I noticed the recent failing BMO QFX file has a malformed terminating tag at the bottom of the file. “<“ should be “</OFX>”. This appears to be a bug related to BMO’s online banking download feature.12
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Quicken Sarah
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Hello All,
Thank you for taking the time to report this error to the Community, although I apologize for any frustration or inconvenience experienced.
A OL-221-A error when importing a Web Connect file indicates an error in the data that is preventing Quicken from reading the data correctly.
If you haven't already, please report this error to the Online Banking team at BMO and request they open an escalation with their service provider to correct the invalid file data.
In the meantime, if you are receiving the OL-221-A error when attempting to import a downloaded BMO Web Connect file, please see the workaround provided by @maple_leafs_67 here, to edit the file and correct the invalid data.
Once the file has been edited, save the changes and then import the file once more (File > Import File > Web Connect) into Quicken, the import should now be successful.
Web Connect files are generated and downloaded by the Financial Institution servers and Quicken does not have access to the institutions servers to correct the data directly. More information on Web Connect files and how they work is also available here.
I hope this information is helpful and thank you again for reporting this error to the Community.
Sarah8 -
bbarton
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> @Sue Hoople Lucas said:
> > @bbarton said:
> >
> Have a question -- how do I download to a file -- my downloads automatically go to Quicken and update
> (when and if it's working)
Hey Sue, you have an option to save the file instead of opening it when you click on download in BMO online. It will save it to your downloading folder, from there, you can use notepad or wordpad to open and edit the file
Hope that helps and answers your question?1
This discussion has been closed.
Answers
I also can no longer download from the banks website, which I noticed uses an OFX file that is not an option for file Import.
> I compared the recent failing BMO QFX file against my last known BMO QFX file that worked on October 16. I noticed the recent failing BMO QFX file has a malformed terminating tag at the bottom of the file. “<“ should be “</OFX>”. This appears to be a bug related to BMO’s online banking download feature.
Have you contacted BMO about this? It appears they are doing some fixes today.
> > @maple_leafs_67 said:
> > I compared the recent failing BMO QFX file against my last known BMO QFX file that worked on October 16. I noticed the recent failing BMO QFX file has a malformed terminating tag at the bottom of the file. “<“ should be “</OFX>”. This appears to be a bug related to BMO’s online banking download feature.
>
> Have you contacted BMO about this? It appears they are doing some fixes today.
It wasn’t clear to me how to effectively contact them. I sent them a message from online banking.
I see that same problem was happening with Vanguard.
> Same problem here. OL-221A and OL-221-B errors on downloads. Is this a Quicken or a BMO issue?
BMO issue since it works for all other Financial institutions that I access.
Sent BMO an email but have heard nothing.
3:54 pm, no resolution. Also email to BMO, no response. Other financial institution data able to download effectively.