› ›

I can't get the checkbook to scroll with a wireless mouse. I have Quicken subscription on Win7

DavidAlan2031DavidAlan2031 Member ✭
in Errors and Troubleshooting (Windows)
I can't get the checkbook to scroll with a wireless mouse. I have Quicken subscription on Win7 and am using a logitech wireless mouse.

Best Answer

Answers

  • splashersplasher SuperUser ✭✭✭✭✭
    Sounds like a Windows, not Quicken, issue.
    Have you checked to make sure that you have the latest drivers for the mouse and have it setup properly?
    I have to ask since you have not told us why you think it is unique to Quicken.
    -splasher  using Q since 1996 -  QW 2017 & Subscription  -  Win10
    -Questions? Check out the  Quicken Windows FAQ list

  • DavidAlan2031DavidAlan2031 Member ✭
    Didn't say it was unique to Quicken. I can scroll the reports, menu, and bills. So far the thing not scrolling is the checkbook. The mouse is new.
  • Rocket J SquirrelRocket J Squirrel SuperUser ✭✭✭✭✭
    Make sure your mouse focus is in the checking register. If you've clicked elsewhere, the register may have lost focus. Simply placing the mouse pointer over the register won't restore focus. Try clicking anywhere in the register and see if you can then scroll.
    Quicken user since version 2 for DOS, now using QWin Premier Subscription on Win10 Pro.
  • DavidAlan2031DavidAlan2031 Member ✭
    Did that. No help.
This discussion has been closed.