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Quicken 2015 demanding a login

Tonight for some reason quicken 2015 will not let me pay bills through my direct connect to PNC Bank. When I try to download my activity, it asks me to log in. No password I give it is acceptable, and my username brings up phone numbers I don't recognize. I can't authenticate because I don't have a billpay account.


  • splashersplasher SuperUser ✭✭✭✭✭
    Quicken 2015 has not supported online banking functions since 4/30/2018, so I can not imagine how you have been doing what you claim to have been doing.
    You need to check what is shown when you do Help->About Quicken and then report those findings back here.
    -splasher  using Q since 1996 -  Subscription  -  Win10
    -also older versions as needed for testing
    -Questions? Check out the  Quicken Windows FAQ list

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