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Error CC-502 - Visions Federal Credit Union not connecting

As of yesterday I have been unable to connect to and download transactions from Visions Federal Credit union. I tried to deactivate and reactivate and it says "Quicken can't add this account because the Visions Federal Credit Union website is temporarily unavailable" The website is working fine and other financial websites like mint and YNAB all are working with Visions.

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  • ps56kps56k SuperUser ✭✭✭✭✭
    edited December 2019
    Just for reference -
    49518    49518    49518    Visions Federal Credit Union    https://www.visionsfcu.org    800-242-2120    https://digital.visionsfcu.org/visionsfcu/sdk/AutoEnrollmentE2E    ACTIVE        
    BANKING,CREDIT&WEB-CONNECT        
    BANKING,CREDIT,ACCOUNTINFO&EXP-WEB-CONNECT 
    and I updated the topic to reflect the CC-502 Error

    Quicken 2020 Deluxe - Subscription - Windows 10
  • tycalmctycalmc Member
    edited December 2019
    Then why do I keep getting this error? I have verified my username and password. https://drive.google.com/file/d/104uLwMNM8F3eDL7ZWLJaM1WocLmIjVM3/view?usp=sharing
    EDIT - added the instream JPG for ease in reading thread... 
    ALSO - added CC-502 to topic title

  • tycalmctycalmc Member
    They did do some upgrades to their website it looks alittle different that might be the reason quicken is not working.
  • tycalmctycalmc Member
    It just started working again. Thank you for your help.
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