Transactions gone missing
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SamA
Member ✭
The other day I noticed my account balances were off. Upon investigation, it appears that roughly 3 years of transactions (mid-Nov 2016 through mid-Dec 2019) have disappeared from all my accounts (both manual ones and ones that download transactions). I don't see how I could have accidentally deleted transactions across ALL accounts. Wondeing if anyone had any potential explanation for what might be happening before I go digging out a backup?
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Best Answer
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If you haven't already, you may want to review the Quicken's recent file list on the File pull-down menu.
Regardless, I do suggest you locate an appropriate backup if you haven't already.5
Answers
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Have these accounts been synchronized with Quicken Cloud?0
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No, I don't synch with cloud.0
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I suspect you may have inadvertently opened an old data file.0
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that makes some logical sense, however I never select which file to use - I just open Quicken and it brings up the file. So if somehow the system automagically did that, that could be a possibility - though I don't see an old data file from that time period, it would at least be possible.0
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If you haven't already, you may want to review the Quicken's recent file list on the File pull-down menu.
Regardless, I do suggest you locate an appropriate backup if you haven't already.5 -
Good thought - I checked and there is only the one file showing. As you say, at this point I'll think I'll just grab my last backup and go from there - I appreciate the help.0
This discussion has been closed.