Added a new file in Quicken, synced it several times. However, not showing in Mobile or Web

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ctk78
ctk78 Member
edited February 2020 in Using the Mobile App
I have added a new file in Quicken and have synced it several times. However, when I go to my mobile app or to the online version, that file is not there. I have a choice of two older files. How do I get the new file to sync to the mobile app?

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  • Ps56k2
    Ps56k2 SuperUser ✭✭✭✭✭
    edited February 2020
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    As mentioned - all have to be using the same Quicken User ID and password -
    Check..... Edit --> Preferences --> {scroll to bottom} Cloud Accounts --> click to display

    QWin - R54.16 - Win10

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