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I have been unable to download information to Quicken from Bank of America for a month.
I have contacted Quicken support several times (see, for example, Ticket ID 7343763) and have spent what seems like hours on the phone. I have been assured that the bug in the Quicken program that apparently has caused the problem has been fixed. I try almost daily to try to create a new download connection with my bank (we eliminated the old one during the efforts by Quicken support to diagnose the problem) I get part of the way through the connection exercise but get stopped at the same point --"Quicken cannot connect with my bank." This has been going on for a month now. Can you suggest what I might try?
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