Wells Fargo Quicken Connect from Direct Connect: CP_SERVER_ERROR:discover.no.account.found

Options
narduk
narduk Member ✭✭
edited April 2022 in Download, Add/Update Accounts (Mac)
About 6 weeks ago I changed my connection from Quicken Connect to Direct Connect. For no good reason really. I then noticed that Wells Fargo was charging me so I canceled that and changed back to Quicken Connect. I've been successful once since changing back but now I can't get it to work anymore.

And I keep seeing this error: CP_SERVER_ERROR:discover.no.account.found

Thanks!

Logan

Answers

  • narduk
    narduk Member ✭✭
    Options
    Quicken encountered an error while communicating with our servers.
    Try again later. If the error persists, contact Quicken Support.
  • narduk
    narduk Member ✭✭
    Options
    name: (null)
    email: (null)
    date: 2020-03-20 20:33:12 (America/Chicago)
    date: 2020-03-21 01:33:12 (GMT)
    date: 2020-03-20 18:33:12 (PST)
    OS: 10.15.3
    Product: Quicken
    Version: 5.15.2
    Build: 515.33015.100
    Sync: Enabled
    Cloud status: 32
    description:
    Server side error.

    suggestion:
    Try again later.

    system description:
    institution login: can't setup (server error)
    BID: 3000
    FI name: Wells Fargo Bank

    response:
    {
    "code" : 200,
    "resource" : {
    "status" : "UPDATED",
    "id" : "XXXXXXXXXXXXXX",
    "clientId" : "XXXXXXXXX",
    "pollingReference" : "\/institution-logins\/193302473292705024\/poll"
    }
    }

    poll response:
    {
    "status" : "AGGREGATOR_IN_ERROR",
    "aggregators" : [
    {
    "isProcessing" : false,
    "aggStatus" : "CP_SERVER_ERROR",
    "cpAggStatusCode" : "discover.no.account.found"
    }
    ],
    "mode" : "DISCOVER_AND_ADD_ACCOUNTS",
    "institutionLoginId" : "XXXXXXXXXX",
    "isProcessing" : false
    }
  • Quicken_Tyka
    Quicken_Tyka Alumni ✭✭✭✭
    Options
    Hello @narduk

    Thank you for taking the time to visit the Community to post your issue, although I apologize that you haven't received a response.

    I would start by following the steps outlined here. This article does list this as a fix for 101/103 errors however, these steps may correct the issues that you have described.

    Let me know how it goes!

    Thank you!
    -Quicken Tyka
    ~~~***~~~
This discussion has been closed.

Categories