Need to get Accounts back that have been deleted from my drop down list
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Judy Wilken
Member ✭✭
When I opened Quicken I noticed a comment that I had an uncategorized entry. I located it and discovered it was not just one entry but over 200! I don't know when this occurred, but a bank I use for payments (Bank of America) was deleted from the list. Instead of ["bank name"] it now shows []! Help! It does not allow me to edit. When I pay a bill from a credit acct, it lets me pick the bank, puts it into the correct bank account, but then lists the category as []. I found out there had been some issues with on line banking with Bank of America, but I do not do on line banking. Corrections I found are only for on line banking. Someone please help me get the two Bank of America accounts back into my drop down list!!!
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Best Answers
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Please provide the year and version of Quicken being used: select Help > About Quicken
If you haven't already, you may want to review: https://www.quicken.com/support/advanced-data-file-troubleshooting-correct-problems-quicken-windows5 -
Sherlock,
Went to the site you mentioned above and performed a validation of the account. The accounts came back! Yeah! But something I tried to do to correct it earlier, well, lets just say I have some individual corrections to make on nearly 200 entries! I should have gone to Quicken Community right away! Thank you for your help. My husband has updated my Quicken this evening, so I am up to date with Version 25.21
Thank you again.
Judy0
Answers
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Please provide the year and version of Quicken being used: select Help > About Quicken
If you haven't already, you may want to review: https://www.quicken.com/support/advanced-data-file-troubleshooting-correct-problems-quicken-windows5 -
Sherlock,
The year is 2020 and Version R23.17
I will try the site you mentioned above.
Thank you for any help you can give me.0 -
Is there a reason you have remained on the November 2019 patch? https://www.quicken.com/support/subscription-release-quicken-windows-release-notesJudy Wilken said:Sherlock,
The year is 2020 and Version R23.17
I will try the site you mentioned above.
Thank you for any help you can give me.0 -
Sherlock,
Went to the site you mentioned above and performed a validation of the account. The accounts came back! Yeah! But something I tried to do to correct it earlier, well, lets just say I have some individual corrections to make on nearly 200 entries! I should have gone to Quicken Community right away! Thank you for your help. My husband has updated my Quicken this evening, so I am up to date with Version 25.21
Thank you again.
Judy0
This discussion has been closed.