Online quicken cloud not syncing with desktop
Options
I've used Quicken forever. Last year I updated my quicken 2017 to online but still always input through my pc version. I was at another computer yesterday and went to quicken.com and inputed for about 6 hours into the cloud. When I got to my desktop and tried to sync it nothing downloads. When I try to sync to quicken cloud I get error messages on 4 transactions from sept 2019 when I first created the account. My cloud will sync with my bank and my desktop will sync with my bank but my cloud and desktop won;t sync. I'm pulling my hair out that I spent 6 hours inputting and 2 hours trying to get things to communicate. cloud will let me download the transactions to a spread sheet but that seems worthless.
0
Best Answer
-
Hello @salark
Thank you for taking the time to visit the Community to post your issue, although I apologize that you haven't received a response.
If you haven't already, please take a moment to review the steps and information available here.
Specifically the steps under the section "I am Missing Transactions on the Mobile App."
While you have stated you are using the Web app, the steps and syncing process is the same across the mobile and web app and the steps still apply.
Please let me know how it goes!
-Quicken Tyka~~~***~~~5
Answers
-
Version R25.210
-
Hello @salark
Thank you for taking the time to visit the Community to post your issue, although I apologize that you haven't received a response.
If you haven't already, please take a moment to review the steps and information available here.
Specifically the steps under the section "I am Missing Transactions on the Mobile App."
While you have stated you are using the Web app, the steps and syncing process is the same across the mobile and web app and the steps still apply.
Please let me know how it goes!
-Quicken Tyka~~~***~~~5
This discussion has been closed.