on a Surface 6 running Windows 10, update error:access to Avcodec-53.dll denied.Any advice?
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Jean-David Borges
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how to correct the above error?
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Best Answer
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Hello @Jean-David Borges
Thank you for taking the time to visit the Community to post your issue, although I apologize that you haven't received a response.
If you are still experiencing this issue, I would start with uninstalling using the QcleanUI utility and then reinstalling the Quicken application.
https://www.quicken.com/support/using-qcleanui-uninstall-quicken
Let us know how it goes!
-Quicken Tyka
~~~***~~~5
Answers
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Hello @Jean-David Borges
Thank you for taking the time to visit the Community to post your issue, although I apologize that you haven't received a response.
If you are still experiencing this issue, I would start with uninstalling using the QcleanUI utility and then reinstalling the Quicken application.
https://www.quicken.com/support/using-qcleanui-uninstall-quicken
Let us know how it goes!
-Quicken Tyka
~~~***~~~5 -
well, it seems to have worked as I no longer get prompted to install an update. The process was a bit awkward but worked flawlessly. Thank you.1
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The error is back and I am still unable to update Quicken. Anyone has a solution short of again removing and reinstalling the app. That did not help.0
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Jean-David Borges said:The error is back and I am still unable to update Quicken. Anyone has a solution short of again removing and reinstalling the app. That did not help.
Avcodec-53.dll is part of "Awesomium", which is modified Chrome version that Quicken is using to pull up web pages. It is in C:\Program Files (x86)\Quicken\.
Is suspect what is happening is your anti-virus software is preventing it from loaded/run from Quicken.
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