Errors downloading from several financial institutions after latest update
I'm running Quicken Premier for Mac, Version 5.16.1, on macOS 10.15.4
Best Answer
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Hello @alaw168
Thank you for reaching out on the community and telling us about your issue. This issue has been happening since the update correct? Are the errors all the same error message? It seems like something else might be preventing them from connecting but I'm unsure. If you wouldn't mind contacting support I would recommend doing so and sharing your screen if you're comfortable doing so. It seems like it could be something to do on our back end but it's hard to say for certain. I'll also list our hours below so you can find a time that works best for you.
Let us know how it goes!
Thanks,
Quicken Francisco
Quicken Phone Support Current Hours of Operation:
Monday through Friday
5:00 am to 5:00 pm PDT
Quicken Chat Support Current Hours of Operation:
Monday through Sunday
5:00 am to 5:00pm PDT
5
Answers
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Yes, I am having the same problem with my Bank of America Accounts not updating after the latest update of Quicken Premier Premier for Mac Version 5.16.10
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Hello @alaw168
Thank you for reaching out on the community and telling us about your issue. This issue has been happening since the update correct? Are the errors all the same error message? It seems like something else might be preventing them from connecting but I'm unsure. If you wouldn't mind contacting support I would recommend doing so and sharing your screen if you're comfortable doing so. It seems like it could be something to do on our back end but it's hard to say for certain. I'll also list our hours below so you can find a time that works best for you.
Let us know how it goes!
Thanks,
Quicken Francisco
Quicken Phone Support Current Hours of Operation:
Monday through Friday
5:00 am to 5:00 pm PDT
Quicken Chat Support Current Hours of Operation:
Monday through Sunday
5:00 am to 5:00pm PDT
5