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Can't log into my Capital One accts; can't change PW (!!!), can deactivate, but not RE-activate.

I can no longer log into my Capital One accts: both checking (CO Bank) and Credit Cards (CO Card Service).

When I went in to Manage Passwords, it said I could not change my CO password, since you were using EWC. That is a little astonishing!

When I try to update the acct I get this error: online error [CC-898].

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