Why I get a Venmo Snyc error
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I have not downloaded account transactions for about a month. Suddenly, when I try to update some specific accounts (my bank account, Discover card...but not on others like my Amex card), I get an error screen that says:
Account Sync Error
Warning
We had a problem syncing to this account:
Venmo
Please try again. If the error persists, contact Quicken Support
General Error.
I deleted my Venmo account and set up a new one that I would manually update (giving it a different name). But I still get the error, and these accounts will not download transactions. When I tried to report the error, the system said there was an error, and that I had lost my internet connection (I hadn't).
Any ideas?
Rick Smith
Account Sync Error
Warning
We had a problem syncing to this account:
Venmo
Please try again. If the error persists, contact Quicken Support
General Error.
I deleted my Venmo account and set up a new one that I would manually update (giving it a different name). But I still get the error, and these accounts will not download transactions. When I tried to report the error, the system said there was an error, and that I had lost my internet connection (I hadn't).
Any ideas?
Rick Smith
0
Best Answer
-
Hello @Rick Smith,
Since this is a sync error, the first thing I suggest you try is to reset your Quicken Cloud by following the steps below.- Go to Quicken
- Preferences...
- Connected Services
- Click Reset (this is not a button, it is written and underlined in blue)
Let us know how it goes and/or if you have any additional questions!
-Quicken Anja
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Answers
-
Hello @Rick Smith,
Since this is a sync error, the first thing I suggest you try is to reset your Quicken Cloud by following the steps below.- Go to Quicken
- Preferences...
- Connected Services
- Click Reset (this is not a button, it is written and underlined in blue)
Let us know how it goes and/or if you have any additional questions!
-Quicken Anja
Make sure to sign up for the email digest to see a round up of your top posts.5 -
Thank you so much Anja...this worked!1
-
Perfect! You're very welcome.
-Quicken Anja
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