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Everytime I try to login to quicken on web - it fails with attempts

Whenever I try to access quicken on the web, it fails telling me too many login attempts - your account has been temporily locked - try again. Hasnt worked for a week. Both the desktop and the android app work fine so why does the web version lock me out.

Comments

  • UKRUKR SuperUser ✭✭✭✭✭
    Are you using your Quicken ID and password to sign in?

    If you haven't done so already, I'd say it's time to call Quicken Support and request help.  Let them determine the nature of the problem and figure out how to fix it.

    Quicken Support:

    • To contact Quicken Support, please use this link only:
      https://www.quicken.com/support#contact-support  and select Chat or Phone support.
      Phone support is only available during posted business hours. The phone number can be found at this website.
    • If you are eligible for Premium Support (purchased separately or included as part of your subscription to Quicken 2018+ Premier or HB&R) call the number that can be found at the top of your My Account page at https://www.quicken.com/my-account  (US) or https://www.quicken.com/canada/my-account (Canada) next to "Quicken Premium Support"  when you log in with your Quicken ID.
    • Other links or phone numbers found elsewhere on the Internet, even in some posts or emails received from other Community members, may not be from Quicken or may not be up-to-date. Use those at your own risk.
    • Unlike other so-called "Quicken support providers", the real Quicken Support is free for all currently supported versions.

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