Locked Account (Edited-Readability) - using VPN - no Q support on weekend.

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mklr
mklr Member ✭
edited July 2020 in New to Quicken/Getting Started (Windows)
Apparently because I use VPN!
Of course I do. I decided to pay for personal finance software because of privacy reasons. And of course I would have VPN on.
Now Intuit took my money AND locked me out of my purchase.
"""
Your account has been temporarily locked.
You've exceeded the number of sign in attempts. Please try again later.
"""

And there is no support to reach out to on the weekend.
I am infuriated to put it mildly.

(Removed-Disruptive)

Comments

  • Quicken_Natalie
    Quicken_Natalie Moderator mod
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    Hello @mklr,

    Thank you for taking the time to visit the Community and share your experiences regarding this issue, although I apologize for any frustration or inconvenience incurred.

    If you are still experiencing this issue, I suggest contacting Support directly for more advanced assistance.

    https://www.quicken.com/support#contact-support

    Support has access to tools and information that the Community does not have, and can best work with you to resolve this as quickly as possible.

    Thank you,

    Quicken Natalie

     
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