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Problems Installing Update (Edited Readability)

Bought a new Quicken product (BECAUSE OF EXPIRED SUBSCRIPTION). Installed it from the CD. Open Quicken. Need to log into Quicken account. But I cannot log into the Quicken account, getting a message saying the account is temporarily locked.
Try to create new account. That doesn't work.
EVERY FREAKING time I update Quicken, there is some impossible to find an answer to the issues with Quicken. And of course, it is a weekend and Quicken support is not around to help.
Try to download the US Mondo Patch Update (329.91MB). Three times after five minutes of download time, it stopped before completing the download, displaying a Failure message.
Try to create new account. That doesn't work.
EVERY FREAKING time I update Quicken, there is some impossible to find an answer to the issues with Quicken. And of course, it is a weekend and Quicken support is not around to help.
Try to download the US Mondo Patch Update (329.91MB). Three times after five minutes of download time, it stopped before completing the download, displaying a Failure message.
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Best Answer
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UKR SuperUser ✭✭✭✭✭
Just for the record ...To contact Quicken Support please note the posted hours of operation
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Answers
Windows 10 Pro 32 & 64-Bit Build 21296.1000
also Windows 10 Pro 64-Bit Build 19042.746
Note: Product What's New in Quicken is grayed out.. Also Year is stuck on 2020 and Copyright Date is stuck 2018 in About Quicken.
View: https://community.quicken.com/discussion/7859218/work-with-copies-of-your-actual-quicken-data-files/p1?new=1
To contact Quicken Support please note the posted hours of operation
Note: Your browser must allow popups from https://www.quicken.com for chat to function