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Apple Card - still can't upload

I still can't upload Apple Card transactions to Quicken Deluxe 2020 on Windows. I have a current Quicken subscription and I'm running Windows 10 with all updates.
I go into my iPhone, I select the month I want and I export transactions in QFX format. I go into Quicken File->File Import->Web Connect (QFX File), I choose the QFX file I just downloaded, and I get a Quicken window with the message "Quicken is unable to complete your request [OL-220-B]". I press OK and I get another window that says "Quicken is currently unable to verify the financial institution information for this download. Please try again later." I've been doing this for a couple of weeks, so obviously it's not a "try later" thing.
Any ideas? Are people importing the Apple Card transactions into Quicken?
I go into my iPhone, I select the month I want and I export transactions in QFX format. I go into Quicken File->File Import->Web Connect (QFX File), I choose the QFX file I just downloaded, and I get a Quicken window with the message "Quicken is unable to complete your request [OL-220-B]". I press OK and I get another window that says "Quicken is currently unable to verify the financial institution information for this download. Please try again later." I've been doing this for a couple of weeks, so obviously it's not a "try later" thing.
Any ideas? Are people importing the Apple Card transactions into Quicken?
3
Answers
Thanks for taking the time to post to our Community.
The OL-220-B is caused by invalid/malformed OFX/QFX file being transmitted by the financial institution's servers. Sometimes, these files are changed in a way that prevents them from downloading into Quicken.
If you have been receiving this error for a few weeks now, I would recommend contacting Quicken Support for further assistance. We can collect Log information that can help give us more insight into the root cause of the issue.
Because Quicken does not have access to the financial institution's servers, it would ultimately be up to the bank to provide a resolution.
Please feel free to respond to this thread with further questions or concerns.
JV
-also older versions as needed for testing
-Questions? Check out the Quicken Windows FAQ list
> Have you tried doing the download on the desktop/laptop computer that Quicken is running on
I don't know that you can download the .QFX file any other way than through the phone. Am I wroing?
> If you have been receiving this error for a few weeks now, I would recommend contacting Quicken Support for further assistance. We can collect Log information that can help give us more insight into the root cause of the issue.
>
Thank you Julio. I think that's the way to proceed. However, is anybody else able to import Apple Card transactions into Quicken? Is anybody actually doing it?
Try card.apple.com , it looks like the correct URL.
-also older versions as needed for testing
-Questions? Check out the Quicken Windows FAQ list
@QuickenJulio, to the thread subject. I run the most up to date versions of both Qwin and Qmac. I was able to download the most recent Apple Card QFX file and import it into Qmac with no issues. However, it failed in Qwin with the same error message as above. Clearly it is not a bad file.
-also older versions as needed for testing
-Questions? Check out the Quicken Windows FAQ list
https://community.quicken.com/discussion/comment/20108869/#Comment_20108869
-also older versions as needed for testing
-Questions? Check out the Quicken Windows FAQ list
-also older versions as needed for testing
-Questions? Check out the Quicken Windows FAQ list
I’ll be monitoring this thread. Thank you everyone.
https://www.quicken.com/support/error-message-ol-220-ol-221-ol-222-ol-223-ol-224-ol-225-or-ol-226-when-using-online-services
"Web Connect (Importing a QFX file from your bank's website) - Receiving this error when downloading a QFX file directly from your bank's website indicates an issue with the file itself. You will need to contact your bank to resolve this issue."
I'd like to determine if I am the only one having this problem, has anyone been able to successfully import a Apple Card (Goldman Sachs) QFX file since August 1st??? I've been on hold for several hours trying to get in touch with Apple Card support.
I am using Windows Subscription Quicken Deluxe version, year 2020, version R27.42, build 27.1.27.42
I'm guessing that this should eliminate the need to download and import a QFX file.
Shouldn't quicken get together with Apple to figure out the file format and why it changed?
Is support working on this?
> In Quicken Subscription US for Windows, have you tried to add the Apple Card as a Credit Card account and then link it to your existing account register?
> I'm guessing that this should eliminate the need to download and import a QFX file.
Apple card does not have that option yet. You can get trans only via import. Which is now broken. Only known change is recent quicken update. Support should get together with Apple to figure out format fix.
OK, I don't have an Apple Card myself, but when I start the Add Account process in my Quicken (2020, latest release) and select to create a Credit Card account, then I can see Apple Card as an available financial institution.
That leads me to believe that you should be able to set this up in your Q Windows and link it to your existing register so that you can download transactions from within the One Step Update process instead of having to work with a QFX file.
Hence my question ... have you tried that yet?
What a pity.
Recommend you let Quicken Support review the QFX file and the OFX log file for errors and to figure out who needs to fix what.
-also older versions as needed for testing
-Questions? Check out the Quicken Windows FAQ list
> I still can't upload Apple Card transactions to Quicken Deluxe 2020 on Windows. I have a current Quicken subscription and I'm running Windows 10 with all updates.
> I go into my iPhone, I select the month I want and I export transactions in QFX format. I go into Quicken File->File Import->Web Connect (QFX File), I choose the QFX file I just downloaded, and I get a Quicken window with the message "Quicken is unable to complete your request [OL-220-B]". I press OK and I get another window that says "Quicken is currently unable to verify the financial institution information for this download. Please try again later." I've been doing this for a couple of weeks, so obviously it's not a "try later" thing.
>
> Any ideas? Are people importing the Apple Card transactions into Quicken?
Following because I am getting the exact QWIN error when I attempt to import my July 2020 Apple Card transaction QFX file.
"QFX is Intuit's proprietary version of the standard OFX financial interchange file format. QFX is used in Intuit's "Web Connect" and "Direct Connect" features to transmit and receive financial information over the internet.
A QFX file is a standard OFX file with additional fields to support a licensing fee paid by institutions to Intuit. In contrast, the standard OFX format is a free and open standard."
Too early to tell, problem may be on Quickens end, or on Goldman Sachs' end.
-also older versions as needed for testing
-Questions? Check out the Quicken Windows FAQ list
> (Quote)
> OK, I don't have an Apple Card myself, but when I start the Add Account process in my Quicken (2020, latest release) and select to create a Credit Card account, then I can see Apple Card as an available financial institution.
> That leads me to believe that you should be able to set this up in your Q Windows and link it to your existing register so that you can download transactions from within the One Step Update process instead of having to work with a QFX file.
> Hence my question ... have you tried that yet?
Sure, if you continue it say no info available set up as a manual account.....