Can you fix this reconciliation error in the program?

After reconciling an account, instead of asking if I want to print a reconciliation report, it asks if I want to make a payment on the card now? There is no error code and no opportunity to print out the just finished reconciliation. This only appears to happen on credit card account, not the bank accounts. Help!

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  • Frankx
    Frankx SuperUser ✭✭✭✭✭
    Hi @daveby,

    You can still print the report.  Here's how:

    1) Go to: Reports > Banking > Reconciliation;
    2) In the pop-up window - fill in the Report title, Credit card statement ending date, and click either  "All transactions" or "Summary" and click "OK
    3) The Print menu should open & you are done.

    Let me know if you have any follow-up questions.

    Frankx


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