Super Validate Freezes Quicken

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allgoodnamestaken
allgoodnamestaken Member ✭✭✭
edited August 2022 in Errors and Troubleshooting (Windows)
I'm trying to validate my file. If i do a straight validate I'm able to complete the process but with an error, (QEL: The old file was corrupt and only some of the data has been recovered).
If I try to do a Super Validate (Shift+Control) Quicken freezes and will not complete the process and I have to exit out of Quicken. Does anyone have a suggestion on how to get the Super Validate to work? Thank you.

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  • markus1957
    markus1957 SuperUser, Windows Beta Beta
    edited September 2020
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    Try File>File Operations>Copy first.  

    Adding- If it won't copy then try holding Shift + Ctrl key, then click Copy.  You will get an ignore errors window, say Yes.  This means your file has some issues.  Looking back in time for a good backup that will super-validate may be a better option. Good Luck

    Adding- QEL is not a critical file; it's mostly a downloaded transactions history file to screen out duplicate downloads. If you get the main qdf file component repaired, you may have to deal with some duplicates in your first OSU.
  • allgoodnamestaken
    allgoodnamestaken Member ✭✭✭
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    Thank you for your quick response. I did have to resort to a previous backup. I should note that while performing the Super Validate process i received a "Quicken not responding" message. I kept hold down the shift+control keys and the validation completed with no errors.
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