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Quicken not recognizing shares bought

On 7/7 I bought shares. The entry came in correctly when I downloaded from Fidelity. However, Quicken does not list them under holdings and my balance in the register is off by the amount of the missing shares. Yet Quicken keeps saying that my brokerage and Quicken agree on the shares.


  • Hello @karenoden

    Thank you for taking the time to visit the Community and post your issue, although I apologize that you have not yet received a response.

    If you are still needing assistance please take a moment and review the information available here and please let us know what version and release of Quicken you are using.

    If you haven't already, please take a moment to review the information available here regarding placeholder entries and see if this could the cause of the discrepancy.

    To resolve a placeholder, please take a moment to review the information available here.

    Let me know how it goes!

    Thank you,

    -Quicken Tyka
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