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How do I add a additional account to netxinvestors

I currently have several accounts with netxinvestors but when I try to add a new account to netxinvestors it just says "try again later"?
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Answers
Thank you for reaching out to the Community and telling us about your issue, though I am sorry to hear that you are experiencing this.
First, could you please provide which version of Quicken you have currently running?
- Help > About Quicken
Also, we may need some additional information in order to better assist you. Does the error message "try again later" that you're receiving also have an error code associated with it?Please check back and let us know, thank you!
Version R29.16
Using Add account
Select Netxinvestor
Log on using existing ID and Password
Sorry we encountered an error "Not your fault" ( No error code)
Quicken is having trouble connection to Netxinvestor.
Try Again Later
I can connect to Netxnvestor and update all of my other account, just can't add the new account.
Takes and extended logon with NetXinvestors.
I am good
When setting up a new NetXinvestor account in Quicken the logon for
NetXinvestprs will be you 3 digit code plus your NetXinvestor logon combined into one logon id.
Password is the same as logging into NetXinvestors.
If the account begins with 1xx, and your NetX login ID is abcde, you're suggesting using 1xxabcde as the Quicken login, right?
I went the the tool bar an selected Account, Add a new Account and selected NetXinvestors from the Select a Financial Institution pop us screen. Then followed the prompts for the combined Logon ID and password.