Anyone having issues downloading transactions from American Express?

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bethwr
bethwr Member ✭✭
in Download, Add/Update Accounts (Mac)
I have been unable to download transactions at least since yesterday. I removed the account from the download and reinstated it, but continue to receive a message that says AGGREGATOR_IN_ERROR and that the website is unavailable. (I've been able to log in successfully on my own).

Any suggestions? Using Quicken for Mac, and everything is up to date.

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  • Quicken Francisco
    Quicken Francisco Alumni ✭✭✭✭
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    Hello @bethwr

    Thank you for reaching out on the community and telling us about your issue. I do apologzie for the issue you're having. With an aggregator in error issue we'll need to contact Quicken Support via chat or phone so that we're able to take a look at logs and see what exactly is going on. I'll leave our hours down below so you can find a time that works best for you.

    Thanks,

    Quicken Francisco


    Quicken Phone Support Current Hours of Operation:

    Monday through Friday

    5:00 am to 5:00 pm PDT

     

    Quicken Chat Support Current Hours of Operation:

    Monday through Sunday

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  • glik
    glik Member ✭
    Options
    having the same issue
This discussion has been closed.

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