Quicken 6.0.3 Adding AND Matching Download

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YvonneinSonoma
YvonneinSonoma Member ✭✭
edited April 2022 in Errors and Troubleshooting (Mac)
Over the past few weeks, when I download transactions from Wells Fargo Bank (checking) Quicken will BOTH check/match the deposit I entered AND add the deposit in effect doubling the deposit. Anyone know why that would be happening? Running Quicken 6.0.3 for Mac running Big Sur.

Answers

  • Quicken Anja
    Quicken Anja Moderator mod
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    Helly @YvonneSonoma,

    Thank you for reaching out to the Community to tell us about your issue, though I apologize that you are experiencing this.

    I suspect that there may either be an incorrect match or a duplicate download happening. To verify; could you please click on the matched transaction icon (blue pencil), then select "Unmatch". This will separate the downloaded transaction that was matched to the manual entry.

    This way you will also be able to verify if the transaction was a duplicate download or incorrectly matched and rematch it by dragging and dropping the manual entry to the correct downloaded transaction.

    Please, check back and let us know what you find! 

    -Quicken Anja
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