Issues downloading transactions

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System
System Member admin
in Download, Add/Update Accounts (Mac)
This discussion was created from comments split from: Account download balance not updating.

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  • markguzzo
    markguzzo Member ✭
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    I started having the same problem around Dec 13th. Resent the account, hit the fix button. Nothing works. Happening with multiple bank accounts, but not all accounts.
  • Quicken Francisco
    Quicken Francisco Alumni ✭✭✭✭
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    Hello @markguzzo

    Thank you for reaching out to the Community regarding your issue, though I am sorry to hear that you are experiencing this.


    Being that the issue you are experiencing can have multiple causes-- It may be best for you to contact Quicken Support instead as you may need extensive troubleshooting done in order to have this successfully resolved. They also have the ability to screen share with you (if you feel comfortable doing so) and will be better equipped to help you accomplish and set up what you need.

     

    Click here to review Quicken Support's hours of operation.

    Thanks,
    Quicken Francisco

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