Quicken Community is moving to Single Sign On! Starting 1/22/21, you'll sign in to the community with your Quicken ID. For more information: http://bit.ly/CommunitySSO
Resolve Quicken confusion over charge vs payment deposits

I have a type of transaction that I occasionally enter in a credit card account that results in entering a transaction with a zero balance. The transaction information and splits are important, but result in a zero balance.
Quicken gets confused as to whether this transaction is a charge or a deposit. The difference is that the signs of all the splits are negated, negative become positive an vice versa. This causes the splits that are linked transfers to be recorded incorrectly in the other account.
So I suggest
1. The split page for any transaction should show whether this transaction is a charge or a payment.
2. If the transaction has a balance, then Quicken can classify the transaction according to the balance. If the transaction has a zero balance, the split page should show a drop down or radio buttons so that I can set the transaction type.
Quicken gets confused as to whether this transaction is a charge or a deposit. The difference is that the signs of all the splits are negated, negative become positive an vice versa. This causes the splits that are linked transfers to be recorded incorrectly in the other account.
So I suggest
1. The split page for any transaction should show whether this transaction is a charge or a payment.
2. If the transaction has a balance, then Quicken can classify the transaction according to the balance. If the transaction has a zero balance, the split page should show a drop down or radio buttons so that I can set the transaction type.
Tagged:
3
Comments
I don't know if using the first line of the split might make sense as a default interpretation - like if it is a positive to an income category, an expense category, or a transfer account, the transaction defaults one way; as a negative it defaults the other way. (Maybe that is the current logic? I haven't tried to check.)
It is also important to recognize this might apply in any account type that accepts splits (Checking/Savings, Cash, Credit card, Asset, Liability, etc.). As such, "charge" and "deposit" may not fully describe the possibilities.
Thanks for posting the idea.
Unfortunately, Q usually classifies a transaction by whether the transaction total is a charge or payment. This fails with the total is zero. This is when Q really needs to pop up the query, but it doesn't.
The other problem is that looking at a transaction, there is way to tell how Q classified it, unless you know what the split amounts are and can recognize that the signs of all amounts are inverted.
I think classifying by the first split doesn't work well. I'd rather see the classification be explicit.
That said, Q is inconsistent is how it handles these types. For example, I have a fast food payment that has a split for sales tax. If I open the split page, both the food amount and tax amount are positive. If I hover the mouse cursor over the split, I get a popup showing the split amounts, but both the food and tax amounts are now negative.
I understand why Q would have them be negative, since both reduce the balance of the checking account. But I really thing that opening the split page and hovering should show you THE SAME THING.